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  • Where do you ship to?
    We ship Worldwide. Different shipping rates may apply and you may be liable to pay customs import taxes in your country.
  • How long is the processing time?
    We aim to ship within 2 to 5 business days. We offer free shipping on all orders over CHF100.00 within Switzerland and CHF150.00 outside of Switzerland.
  • What happens if my mala or bracelet breaks?
    Your mala or bracelet has a guarantee for two years. You can ship it back to us for repair. Please contact us for a return authorisation number.
  • I placed an order but forgot to use my discount code, can I still receive the discount?
    Please contact us within 48 hours of placing your order and we will refund the appropriate amount to your original method of payment.
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